Claims
Advocacy
Losses will happen. And when you have to submit a claim is likely when you realize the true value of your insurance broker. Mitigate balance sheet exposure and accelerate the resolution of your insurance claim through Newfront’s claim advocacy team.
Our approach
At Newfront, claims advocacy is foundational to our core service offering.
Deep relationships
We continually cultivate relationships with adjusters, claims managers, vendors, defense, and coverage attorneys, to facilitate the best claims management support.
Full service claims management
Our experts work with our clients to facilitate deep relationships that result in a successful claim result.
Proactive negotiations
Our proactive approach in negotiating coverage details has subsequently minimized claim disputes for Newfront clients.
Results-driven reputation
We have assumed claim management and placement responsibilities mid-policy term to help facilitate complex claim matters.
The Newfront difference
Our in-house claims experts take ownership of the process, to successful resolution of complex claims, acting as an advocate for our clients.
Comprehensive service at the core
We deploy a comprehensive claims management process including TPA and adjustor selection and oversight, reserve increase, settlement authority guidance and facilitation of carrier communication to achieve best-in-class outcomes for our clients.
A deep bench of expertise
Through the life of a claim, our team of Claims Advocates remain vigilant in pushing carriers for the best resolutions regarding allocation, choice of counsel, vendor rates, and expense reimbursement.
- Average claims handling experience of 13 years
- Industry and product-specific expertise to support our insureds through entire claims process
- Our team includes former adjusters, attorneys, and claim experts
Newfront leaders in Claims Advocacy
Adriana Tonelli
Head of P&C Claims & Contract, JD, MBA, CCP
Dereick Wood
National Claims & Client Engagement Leader
Michele Lepper
Cyber Claims Advocate
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